Robert J Miller
seiabob@yahoo.com
PROFESSIONAL EXPERIENCE
Self-Employed/Semi-Retired
Feb. 2016 - Present
Contract software testing and documentation. Professional editing. Drum lessons and repair. Autodidact.
Cambridge Investment Research, Inc.
Mar. 2006 - Feb. 2016
- Scrum Master, Nov. 2015 - Jan. 2016
Facilitator for product development team using Scrum and Agile framework methodologies. - Product Owner, Feb. 2010 - Nov. 2015
Department stakeholder liaison for company's internal and primary client-facing software programs. - Senior Business Analyst/Quality Assurance, Mar. 2006 - Feb.
2010
Requirements gathering, software testing, and release management within an Agile programming environment
for broker/dealer (supervision/compliance of registered financial advisors).
Plenable Solutions
Jan. 2005 - Jan. 2006
Contract software testing for proprietary projects, including Faucet.com (Decorative Product Source, Inc., Goshen, NY) and Vintage Arte House (Santa Barbara, CA).
Point of Choice (Original MealsForYou.com)
July 1994 - Jan. 2005
Managed daily operations for Internet services company. Responsible for website content, marketing materials, press releases, documentation, e-newsletters, client services, software testing, graphics, etc. Managed technical support desk for pre-Internet automated recipe centers at over 200 sites. Supervised contract field representatives. Created content and graphics for ArtSelect.com.
Hawthorne Documentation, Inc.
April 1991 - July 1994
Technical Writer: Software user manuals, policy and procedure manuals, and training and reference materials.
Selected Projects: Iowa Department of Human Services, Des Moines, IA; Growmark, Inc., Bloomington, IL; AlliedSignal Aerospace, Kansas City, MO; Metropolitan Federal Savings Bank, Fargo, ND; Cargill Hybrid Seeds, Minneapolis, MN; Kimberly Quality Care, Kansas City, KS.
Miller & Associates
Jan. 1990 - Jan. 1995
Freelance writer and editor of articles, manuals, and marketing communications materials.
Selected Clients: Megacards, Inc. (The Conlon Collection); HR Direct; Business in Fairfield Newsletter; Unified Technologies; Fairfield Software.
Fairfield Advertising/Corporate Education Resources
Feb. 1988 - Jan. 1990
Senior Copywriter: Brochures, direct mail pieces, print ads, radio ads, and promotional materials for more than 40 clients. Supervised staff of three writers.
ADDITIONAL EXPERIENCE
Financial Aid Officer, MIU, Fairfield, IA 1984-87
Mental Retardation Technician, Belchertown State School, Belchertown, MA 1979-83
EDUCATION
M.A., Professional Writing, MIU, Iowa, 1988
B.A., Education, UMass Amherst, 1984. Teaching Certification: Grades 1-6.
Bowdoin College, Maine, 1975-77
Boston Latin School, 1975
SOFTWARE
Software development: Agile certifications.
SQL, Microsoft SQL Server, Word, Excel, Photoshop, Quark, HTML, etc.
AVOCATION
Jembefola - Traditional West African drumming.
Member, SuperYankadi, Des Moines, IA, 2000 - 2005
Drum troupe led by 33rd-Generation Master Drummer Madou Dembele
Opening Ceremonies, World Food Prize, 2004
Headlined Des Moines Arts Festival, Simon Estes Ampitheatre, 2003
Founding Member, Foliba, Fairfield, IA, 2011 - present
Founding Member, Tubabu, Des Moines, IA, 2003 - present
Des Moines Marathon, yearly since 2003
African National Congress, Inauguration of Des Moines Chapter, 2007
Odyssey of the Mind, Opening Ceremonies, Hilton Coliseum, Ames, IA, 2006
Teacher, Beginning and Intermediate West African Drumming
Contributor, Rhythm Reference Project